Frequently Asked Questions
Everything you need to know about our wild-harvested seaweed skincare.
Where is your seaweed sourced from?
All our seaweed is sustainably hand-harvested from the pristine, mineral-rich Atlantic waters along the Cornish coastline.
Are your products suitable for sensitive skin?
Yes, our seaweed-based formulas are naturally anti-inflammatory and rich in vitamins, making them ideal for soothing sensitive skin and conditions like eczema or psoriasis.
Do you use plastic-free packaging?
We are committed to the ocean. We use recyclable glass jars, aluminum tins, and biodegradable mailer boxes to ensure our environmental footprint is as small as possible.
How long does shipping take within the UK?
Orders are typically processed within 1-2 business days. Standard shipping via Royal Mail usually takes 3-5 business days to arrive at your door.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unused and unopened products. If you have an issue with your order, please contact our support team and we will make it right.
Are your products vegan and cruelty-free?
Absolutely. We never test on animals, and all of our seaweed bath and body products are 100% vegan-friendly.